2690 Crater Lake Hwy Medford, OR 97504 541-973-2070

Customer Testimonials for K&B Auto Complex

A. JONES - 2017 - -

I bought my car here last October and everyone was super friendly and helpful!

D. RUBEN - 2018 Maserati Quattroporte

Wow! K&B brings a new meaning the process of car shopping - great online selection - easy to browse - great people - and their repair shop can fix almost anything. I am a skeptical person when it comes to buying anything - but after working with K&B my faith in humanity has been restored. - I got the car of my dreams at a great price and a new friendship with John and Karrie. Before you buy anywhere else visit them online or better yet in person.


John and his crew are awesome! They opened up shop after hours to accommodate us. Made us feel like family. We had a little issue with our new car so I called and they took care of us no problems. Thank you John! The Fanning’s


I bought an 06 hummer from John and Mark! I highly recomend them. They are honest and work hard for you. they are not pushy salesmen. They treat you like family! And they get you the best deal in town!


Bert and I had a great experience with K&B when our vehicle on consignment. We ended up trading for a Ford Mustang. We enjoying it with the beautiful weather. This the wasn't the first experience I had with them. My son and I bought a motorhome, which is being use a lot. Then next, they sold a Ford Van with a wheelchair lift for me. All three experiences were the satisfying. Thank you to Mike and all the staff.


Friendly, helpful, and patient . I believe we will really enjoy our new, to us, car. Ask for Mike.

D. O'Neill - 2013 Scion IC

Bought a car today, great customer service attitude and a quick proscess. Plus in house financing!

Daniel Betza - 2006 Dodge Charger

It was one of the best experiences of buying a car, salesman was not pushy and really did his best to get us a car. I WILL be back to buy another car!

D. Barker - 2012 Dodge Grand Caravan

April 2018 - John and his team are some of the best that I have worked with. I looked at the website before coming and saw several vehicles I was interested in. When I got there they used NO pressure or bait-and-switch tactics (another dealer did that the same day!). I was able to test drive the first vehicle enough to know it was not a good fit (I'm a tall man). They did not try to get me to change my mind. I looked at the second vehicle that I was interested in and drove it off the lot, only bringing it back to sign the paperwork. The whole process was easy, kind, and pleasant. I will be back when I need to upgrade! Thanks for such a wonderful transaction.


Ase tres meses que compre mi carro y fue gracias a mi amigo oscar esto fue posible.Ya que el nos trato muy bien y nos ayudo mucho y de verdad si lo recomendaria!!!


4/2018 We saw what we wanted online and came down to check out the truck. It was great, clean body and interior. The staff is like a nice fun family and very honest with no pressure sales. We are facing the teenage years with two kids and will have to come back!

K. ASH - 2001 Jeep Cherokee Sport 4WD

Great service! Have had my vehicle for 7 years and still love it!!

ERIN S. - 2004 Dodge Ram 1500

These guys were really nice and they got me into the exact truck I wanted. I came in with a tight budget and a lot of needs. They handled it all. Helped me get financing through a local credit union. I left with a beautiful truck and no regrets! It was especially nice after how rude the larger lots were to me!

T. SHEAN - 2006 Subaru WRX

The owner is one of the most generous person I have ever had the privilege to meet. I recommend them to anyone!


8/2017 Love the deal I received... only had certain amount of cash due to someone totaling my parked car ..... owner gave me the car I wanted even tho he didn't make much off of it !!!!! Recommend to anyone looking for a vehicle at a fair price!

M. WEBER - 2012 CHRYSLER 200

12/2016 I recently purchased a vehicle back in Dec. of last year. This is my second vehicle I have purchased through this company! I love that they have always treated me like family from day 1. Thank you for always taking care of my car needs!!! You guys rock and are always recommended among friends.

A. AFFOLTER - 2003 Kia Forte

SERVICE - DEPARTMENT I recently had my Kia in for service. The service department took great care of me and kept me updated on the progress of my repair. I was concerned about the cost of parts and labor but when I compared prices to other shops they had the best pricing in town.


Love this business they are the best, good prices and very good work, love you guys, keep up the good work.


We have bought our last 3 vehicles from K & B. Also they have the best rate in town for any work needed on your vehicles.

C. Andres - 2008 CHEVROLET TAHOE

We purchased our last vehicle from K & B auto, the process was so smooth. There were no hidden fees in our contract and we loved the honesty we received in the car buying experience. I would highly recommend buying your next vehicle here. We have also used their service station and the service was amazing.

M. Caswell - 2006 BMW A3

SERVICE DEPT. - My family takes all of our vehicles to K & B Auto for repairs because the prices are affordable and the service is awesome! If they aren't able to do something, then they will refer you to another business in the community.

S. Bertelson - 2012 FORD FIESTA

I have purchased multiple cars from K&B Auto Complex and highly recommended them. They are a great family oriented business that truly cares about their customers. 
They also have a wonderful service team that will keep your auto maintenance in check. 
Best in the valley!


Our family has purchased every vehicle we have owned from K&B Auto (Riverside) for the last 12 years. This includes the work vehicles my husband has purchased over the years. Buying a used car means you buy a car that often needs extra work. We can say the service department is through and efficient. I trust K&B and this family run business, they have never let me down. We have had issues at times, but they managed every one with integrity and customer service like you hope you will receive. If you buy from K&B you become family and are treated like family. I highly recommend this car lot when you are buying a new to you used car.

One of my favorite moments was sitting with Bob and telling him the type of car I really wanted. I gave him my budget and wish list. In less than a week, he called me to tell me he found my dream car. He was online researching the exact car I dreamed of, including color and in my budget. If that doesn't scream customer service, I don't know what does.

I tell everyone I know about K&B Auto Complex...sales and service.

Ashely L. - 2009 Honda Accord

04/2018 Thank you all for the wonderful job and hard work you did for me to get my first car. I appreciate everything even though it got difficult you still took the effort to help me get what I walked in for from start to finish. I’m very happy You guys we’re the first place I went to and I had faith in myself and this company that everything will go successfully. And you guys blessed me with my amazing car I’m so happy with. I can’t thank you enough.YOU GUYS ROCK!!! Thank you thank you.

Megan P. - 2008 Chevy Blazer

   4/2018             Absolutely amazed with the car my family purchased! Mark Russell helped us finance this 2008 Chevy Trailblazer and couldn't have been more impressed with the car buying process through them! I did the First Time Buyers Program and if you haven't purchase a car off a lot then you might know how hard it is and may be. Please consider giving them a try or drive by! Superb customer service!!!

A. Hopkins - 2006 Ford F350 Super Duty

      03/2018          Kurt in service department is awesome very  friendly and professional , recently bought a truck through them hit a rough patch with some of there team members on some issues with the truck but finally was fixed the owner is very helpful with issues and as a veteran can say there good at helping out vets witch is awesome in my book

B. Wilson - 2008 Nissan Sentra

     4/2018           Thank you K and B Auto Complex for my AMAZING first car! Not only did I get a great deal, everyone was so nice and friendly! The Service Department took great care to make sure my car was detailed and safe. I could not have asked for a more positive experience. K and B, I will be back!!

J. Moritz - 2006 Mercedes Benz R350

    2/2018            Love K&B auto great family run business. This is my second purchase with them I always recommend them for the simple fact they are honest and sell quality and dependable vehicles.They make it very easy and smooth to purchase a vehicle also..Thanks again Sam we love our Mercedes.

B. Russoo - 2001 Ford F250 Super Duty

     3/2018           What an awesome place to deal with! Totally friendly, down to Earth, and absolutely none of the typical car lot pressure or goofball sales people. Overall just a really great experience. I highly recommend this place to anyone who is looking to get a vehicle. It was also nice how they respected and appreciated me being a veteran. Keep up the good work KandB Auto Complex!

D. Frank - 2003 Saturn Ion

    4/2018            Wonderful experience today! We are so excited about our 2003 Saturn. Everyone there is just so awesome thank you so much guys our sales person Oscar was Top Notch and everyone from the owner on down are the best. Thank you again and God bless.

J. Lee - 2014 Dodge 3500

    2/2018            Great place to deal with. Hated to do it but traded in my 01 Chevy for a 14 Dodge 3500 and was the best thing I could’ve ever done. I went in knowing what I wanted and where I wanted payments and such and they delivered. Everything I wanted and they succeeded to my expectations. Would definitely recommend these guys to anyone. They did a stellar job and will be dealing with them in the future. Thank you KANDB AUTOPLEX.

C. Grogan - 2004 Honda CR-V

     8/2017           Love the deal I received... only had certain amount of cash due to someone totalling my parked car ..... owner gave me the car I wanted even tho he didn't make much off of it !!!!! Recommend to anyone looking for a vehicle at a fair price!

S. Woods - 2013 Kia Soul

      8/2017          We had a vary good experience with a family friendly company,they really care about taking care our needs and made sure we got the best deal a BIG THANK YOU

G. Borden - 2005 GMC Denali

     8/2017           Mark and the crew were there for us. Everyone walked away happy. I'll be going back for my Truck

D. Westmoreland - 2006 Chevrolet Silverado 1500

 9/2017               Thank you so much for a great deal and a great experience

A. Borden - 2005 GMC Yukon XL 1500

Thank you Mark for a great experience! Loving our new Denali.

P. HIll - 1997 Toyota Camry

    6/2/17            Purchased a vehicle there, for my 16 year old daughter. Great, thorough, friendly service. Highly recommended.

K&B Auto Complex, 2690 Crater Lake Hwy, Medford, OR 97504 541-973-2070
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